Weekly analysis of the stories, cases and decisions shaping collision repair and automotive claims.
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Turn complex collision and claims challenges into practical strategies, stronger performance, and measurable results.
ConsultingExplore books written for professionals navigating collision repair, insurance claims, leadership, and the growing role of AI in decision-making. Kristen Felder combines more than 30 years of industry experience with practical insight to help readers think more clearly, challenge flawed systems, and make better decisions. Browse the collection and find the book that speaks to where you are now.
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NEWS & ANALYSIS First Brands Goes Chapter 7. Why Collision Should be Paying Attention. Debt, valuation and shrinking claim volume are reshaping the collision economy. By Kristen Felder, Collision Hub Is there a CCC. Group 1. Crash Champions Connection? A few months ago, First Brands was already a warning sign. The company entered bankruptcy carrying […]
