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Master Class: Customer Service for Estimators
Master Class: Customer Service for Estimators
  • Master Class Estimating

Master Class: Customer Service for Estimators

$150.00

Our Estimating Master Class includes a 14 class series on our Learning Management System of all the information that every estimator must know.  The series includes:

  • Understanding Communication Barriers: Conflict and Confrontation
  • Communication Fundamentals For Collision Repair
  • Core Communication Skills: Empathy
  • Core Communication Skills: Verbal
  • Core Communication Skills: Writing
  • How To Handle Objections: Getting Customers To Say, “Yes!”
  • Do You Have These Four Essential Customer Service Skills?
  • Core Strategies For Stress Management
  • Working Across Cultures In Collision Repair
  • Ethics And Obstacles
  • Time Management: Prioritization
  • Introduction To Business Ethics
  • Basics Of Time Management
  • Time Management: Handling Distractions

Description

Our Estimating Master Class includes a 14 class series on our Learning Management System of all the information that every estimator must know.  The series includes:

  • Understanding Communication Barriers: Conflict and Confrontation
  • Communication Fundamentals For Collision Repair
  • Core Communication Skills: Empathy
  • Core Communication Skills: Verbal
  • Core Communication Skills: Writing
  • How To Handle Objections: Getting Customers To Say, “Yes!”
  • Do You Have These Four Essential Customer Service Skills?
  • Core Strategies For Stress Management
  • Working Across Cultures In Collision Repair
  • Ethics And Obstacles
  • Time Management: Prioritization
  • Introduction To Business Ethics
  • Basics Of Time Management
  • Time Management: Handling Distractions

A Master Class Estimating purchase includes 3 months of access to our Learning Management System.  Access begins at date of purchase.

You can also add the ADAS course for just $50, normally $149!  Click here for ADAS: https://collisionhub.com/product/advanced-driver-assistance-systems/

Purchase the Collision Hub PhD Program (Estimating & Shop Owner/Manager) and you will receive the Estimating Pre-Inspection Routine Class for FREE!  It is only available as part of the PhD Program.

The Collision Repair Industry’s #1 source for technical and estimating training.

Collision Hub covers the gamut of Collision Repair with an unrivaled mix of technical information, collision estimating, product commentary, trends, news, and events. We deliver a wider range of information on all industry products (such as 3M, BASF, PPG, Norton, SATA etc) than the competition by engaging the industry with a compelling visual style. Collision Hub brings you the broadest industry coverage you’ll find anywhere.

Do you have a question? Contact Us Now

For more information on the groups Click Here 

Visit our Youtube Channel Click Here

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