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Delivering Bad News to A Customer
Delivering Bad News to A Customer

Delivering Bad News to A Customer

$50.00

If it wasn’t for bad news, we’d have no news!

Does that sound like collision repair? From out-of-stock parts to insurer denials, we sure have a lot of bad news to communicate on a daily bases.

There is a way to prepare and deliver “bad” news and not be the “bad” guy/girl. In this class, we’ll discuss some strategies and tools you can use to be transparent with customers while not becoming the victim.

The Collision Repair Industry’s #1 source for technical and estimating training.

Collision Hub covers the gamut of Collision Repair with an unrivaled mix of technical information, collision estimating, product commentary, trends, news, and events. We deliver a wider range of information on all industry products (such as 3M, BASF, PPG, Norton, SATA etc) than the competition by engaging the industry with a compelling visual style. Collision Hub brings you the broadest industry coverage you’ll find anywhere.

Do you have a question? Contact Us Now

For more information on the groups Click Here 

Visit our Youtube Channel Click Here

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Description

If it wasn’t for bad news, we’d have no news!

Does that sound like collision repair? From out-of-stock parts to insurer denials, we sure have a lot of bad news to communicate on a daily bases.

There is a way to prepare and deliver “bad” news and not be the “bad” guy/girl. In this class, we’ll discuss some strategies and tools you can use to be transparent with customers while not becoming the victim.

The Collision Repair Industry’s #1 source for technical and estimating training.

Collision Hub covers the gamut of Collision Repair with an unrivaled mix of technical information, collision estimating, product commentary, trends, news, and events. We deliver a wider range of information on all industry products (such as 3M, BASF, PPG, Norton, SATA etc) than the competition by engaging the industry with a compelling visual style. Collision Hub brings you the broadest industry coverage you’ll find anywhere.

Do you have a question? Contact Us Now

For more information on the groups Click Here 

Visit our Youtube Channel Click Here

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